Terms & Conditions for online bookings

ACSM are an Authorised Retailer and Repairer for Mitsubishi Electric Air Conditioning products, meaning that we complete repair work under warranty.

Mitsubishi Electric offer a 5 year manufacturers’ warranty from the date of installation. The warranty covers replacement parts and labour for manufacturing defects for the 5 year period. Customers must provide proof of purchase when requesting a warranty service call – this can be shown in a variety of documents including Compliance Certificates, Tax Invoice from installer/supplier, or a settlement document for new builds.

The warranty does not cover third party products, accessories (such as air filters), or issues that have occurred as a result of user or installation error. It also does not cover any damage to paintwork, metalwork, or finished trims of the product caused by weathering, atmospheric fallout, hail, salt, or other corrosive residue, foreign matter entering the product (eg. dirt and moisture) or any other outside agency (including vermin damage).

This warranty will not apply if:

This product is not installed by a licensed installer or the product is installed incorrectly
The product is damaged by the use of an accessory not supplied by Mitsubishi Electric
The product is installed in a moveable dwelling, e.g., caravan or boat.
The product is re-installed during the period of the Warranty at any location other than the original location
The product is damaged by a failure to check and clear obstructions in both indoor and outdoor sections of the product, including air filters, vents, coils, drainage pipes and ensuring the condensate drain is kept clean.

Mitsubishi Electric will also not warrant damage caused by power outages.

Some common Installation Errors:

Incorrect wiring
Leak in pipework resulting in loss of refrigerant
Incorrect power supply
Incompatible indoor/outdoor units
Inadequate sized system for room
Inadequate sized ductwork
Improperly sealed ducts

Some common User Errors:

Incorrect use of controller
Lack of maintenance (blocked filters, blocked drains)
Power off at isolator
Dead batteries in controller
Louvres not clipped in

Owners Responsibility

Before you request a service to the product under this Warranty please check the following to save money. You will have to pay for service calls in relation to the product and any repair made to the product that is not related to a manufacturing defect in the product. POWER: Check that the power plug is pushed in and the power is switched on. If there is still no power, check whether there is power at the point by using another appliance. Also check that the circuit breaker has not been tripped. USER CONTROLS: Ensure that all user controls are correctly set. INSTALLATION: Confirm that the product is correctly installed. If necessary consult with the installer. OBSTRUCTIONS: The Warranty does not cover problems caused by dirty air filters, air flow obstructions in the indoor or outdoor section of the product, leaves, dust, or foreign objects blocking vents and coils. These are important points to be kept under observation and should be checked regularly. Blocked drainage pipes can cause condensate water to leak out of the product instead of draining from it. Check in humid weather. Regular checks for and clearance of obstructions are the owner’s responsibility. RELOCATION: This Warranty does not cover relocation or re-installation and set up of the product. BATTERIES: This Warranty does not apply if the product is damaged by the use of exhausted, leaking or used batteries or fails to function correctly as a result of the use of such batteries.

Payments terms

If the fault is due to a non-warranty fault the payment for the diagnosis is payable by the customer to ACSM Air Conditioning on the day via cash or EFT.

Air Conditioner Service and Repairs

Air Conditioner Service and Repairs Melbourne

Based in Keysborough, ACSM provides quality air conditioner services across Melbourne and the surrounding suburbs. A family-owned and operated business, ACSM provides leading domestic and commercial air conditioning services, with our expert team able to work on units and systems from several major brands, including:

Panasonic
Mitsubishi Electric
Temperzone
ActronAir
Mitsubishi Heavy Industries
Daikin
Braemar
Brivis
Fujitsu

Our wide service range caters to smaller household jobs and larger commercial projects, always delivering a swift and comprehensive service, unbeatable customer support and communication and professional workmanship.

When ACSM is on-site completing premier services in air conditioning repair, Melbourne customers can count on trade professionals that focus on providing high quality work completed safely. Our on-site team members have up-to-date and relevant first aid training, on top of in-depth working knowledge with all OH&S industry regulations, to ensure you have peace of mind.

Commercial Air Conditioning Service, Repairs and maintenance in Melbourne

With over 30 years on experience, the ACSM is a sought-after name for expert commercial air conditioning repairs and services in Melbourne.

Thanks to our comprehensive knowledge across the range of popular system types, brands, makes and models, our services are sure to help you regain a cool and comfortable environment quickly and affordably.

No matter what the specifics or the scope of the job may be, commercial customers across Melbourne’s suburbs can trust the ACSM team to provide a professional and dependable service, helping to keep even the largest or most complex air conditioning network functioning properly and efficiently.

Happy to discuss our product range, our services and your repair or maintenance needs, ACSM is committed to ensuring your customer satisfaction.

Learn more about our available services and solutions in commercial air conditioning repair and maintenance across Melbourne by calling our team today.

Contact Our Team of Experts Today for A Free and Competitive Quote

At ACSM we’ve got your residential and commercial AC needs covered. No matter where you are located, our air conditioning specialists will travel across Melbourne to help you experience the optimal level of climate control and comfort all-year around.

We will be able to quickly determine the cause of the issue, locate it and resolve it, meaning our customers never have to go without the perfect temperature in their home or office for long.

To secure a free quote on any one of our available air conditioner services, Melbourne residents can all the ACSM team today on 03 9988 8580.

We offer Experience, Reliability with Attention to Detail, Our Customers Come First

Call Us Today

(03) 9988 8580

Get In Touch

28/28 Keysborough Close, Keysborough, Vic 3173
Email Us
info@acsm.net.au
Call Us Today
(03) 9988 8580

client testimonials

“Thanks Sean. Your guys did a great job. They were extremely reliable and a pleasure to deal with. Please pass on our thanks.”

David - South Yarra

“Thank you so much. You have been an absolute pleasure to deal with and the boys were all great yesterday.”

Robyn - South Melbourne

“**** did a great job, cleaned up well and was a very nice young man to have come into the home.”

Marilyn - Cheltenham

“**** was lovely and respectful and got on with the job. It was a fantastic effort to get our air conditioner up and running in this heat.”

Pam - Kew

“Thanks for getting our installation done so quickly. The team yesterday were great. The timing couldn’t be better.”

Ridley - Caulfield South

Hi Sean,

Thank you for assistance, you, M* and B**** have been great to deal, very professional and friendly with quick responses. Certainly a different experience to what w...

Michelle, Elwood -

“Once again, excellent customer service provide by yourself and your team. They were on time, I felt comfortable leaving them in my place whilst I went out. I will be certainly be recommendin...

Jana, Port Melbourne -

“I would like to commend you on your staff, B* and T* were a dream to deal with and had the most professional attitude that it was refreshing and you truly run a professional business Sean.”