Terms & Conditions for online bookings

ACSM are an Authorised Retailer and Repairer for Mitsubishi Electric Air Conditioning products, meaning that we complete repair work under warranty.

Mitsubishi Electric offer a 5 year manufacturers’ warranty from the date of installation. The warranty covers replacement parts and labour for manufacturing defects for the 5 year period. Customers must provide proof of purchase when requesting a warranty service call – this can be shown in a variety of documents including Compliance Certificates, Tax Invoice from installer/supplier, or a settlement document for new builds.

The warranty does not cover third party products, accessories (such as air filters), or issues that have occurred as a result of user or installation error. It also does not cover any damage to paintwork, metalwork, or finished trims of the product caused by weathering, atmospheric fallout, hail, salt, or other corrosive residue, foreign matter entering the product (eg. dirt and moisture) or any other outside agency (including vermin damage).

This warranty will not apply if:

This product is not installed by a licensed installer or the product is installed incorrectly
The product is damaged by the use of an accessory not supplied by Mitsubishi Electric
The product is installed in a moveable dwelling, e.g., caravan or boat.
The product is re-installed during the period of the Warranty at any location other than the original location
The product is damaged by a failure to check and clear obstructions in both indoor and outdoor sections of the product, including air filters, vents, coils, drainage pipes and ensuring the condensate drain is kept clean.

Mitsubishi Electric will also not warrant damage caused by power outages.

Some common Installation Errors:

Incorrect wiring
Leak in pipework resulting in loss of refrigerant
Incorrect power supply
Incompatible indoor/outdoor units
Inadequate sized system for room
Inadequate sized ductwork
Improperly sealed ducts

Some common User Errors:

Incorrect use of controller
Lack of maintenance (blocked filters, blocked drains)
Power off at isolator
Dead batteries in controller
Louvres not clipped in

Owners Responsibility

Before you request a service to the product under this Warranty please check the following to save money. You will have to pay for service calls in relation to the product and any repair made to the product that is not related to a manufacturing defect in the product. POWER: Check that the power plug is pushed in and the power is switched on. If there is still no power, check whether there is power at the point by using another appliance. Also check that the circuit breaker has not been tripped. USER CONTROLS: Ensure that all user controls are correctly set. INSTALLATION: Confirm that the product is correctly installed. If necessary consult with the installer. OBSTRUCTIONS: The Warranty does not cover problems caused by dirty air filters, air flow obstructions in the indoor or outdoor section of the product, leaves, dust, or foreign objects blocking vents and coils. These are important points to be kept under observation and should be checked regularly. Blocked drainage pipes can cause condensate water to leak out of the product instead of draining from it. Check in humid weather. Regular checks for and clearance of obstructions are the owner’s responsibility. RELOCATION: This Warranty does not cover relocation or re-installation and set up of the product. BATTERIES: This Warranty does not apply if the product is damaged by the use of exhausted, leaking or used batteries or fails to function correctly as a result of the use of such batteries.

Payments terms

If the fault is due to a non-warranty fault the payment for the diagnosis is payable by the customer to ACSM Air Conditioning on the day via cash or EFT.

Prahran

Air Conditioning Service and Repair Prahran

For over 30 years the fully-qualified and licensed team at ACSM have delivered lasting and detailed air conditioning solutions to homes and businesses across the greater Melbourne metropolitan area.

Drawing on our detailed and extensive training and hands-on experience we provide our customers with superior services and lasting results. No hidden fees, no sub-par workmanship, just friendly services from a reliable team.

Thanks to our unmatched expertise we can conduct seamless and prompt air conditioning services and repairs in Prahran, and the surrounding suburbs, for a competitive price.

Split System Service and Repairs Prahran

Being compact in size split system air conditioners are complete with inverter technology, industry leading refrigerant types and ultra-quiet operation making for an energy efficient heating and cooling solution.

Using the latest tools an equipment, as well as professional methods and techniques, the ACSM team can deliver unmatched split system repairs and services across Prahran.

To learn more about the unique benefits of split system air conditioners and our speedy and efficient replacement and maintenance work, simply contact our team today.

Heating and Cooling Service & Repair in Prahran

To continue to provide the highest level of service and satisfaction to our customers the technicians and heating and cooling specialists at ACSM undergo extensive training, re-education, and skills improvement to ensure that our solutions remain the best in the industry.

We are proud to be the go-to name for any and all heating and cooling services and repairs in Prahran, helping countless residential and commercial customers find the right solution to their particular problem.

Our qualified team can work on units from major brands like:

Gas Ducted Heating Service and Repairs in Prahran

Unlike some other repair and maintenance providers ‘near me’, ACSM provides a personalised and cost-effective service that is designed to meet the need of each individual job.

When it comes to gas ducted heating services, Prahran residents know that, for safe, trusted and proven work, our team is the one to call.

We work to ensure that each of our customers is provided with a comfortable and consistent temperature throughout their home, taking the edge off even the worst that winter has to offer.

To book our team in for a ducted heating repair, Prahran residents simply need to pick up the phone and call 03 9988 8580.

Areas We Serve

We offer Experience, Reliability with Attention to Detail, Our Customers Come First

Call Us Today

(03) 9988 8580

Get In Touch

28/28 Keysborough Close, Keysborough, Vic 3173
Email Us
info@acsm.net.au
Call Us Today
(03) 9988 8580

client testimonials

“Thanks Sean. Your guys did a great job. They were extremely reliable and a pleasure to deal with. Please pass on our thanks.”

David - South Yarra

“Thank you so much. You have been an absolute pleasure to deal with and the boys were all great yesterday.”

Robyn - South Melbourne

“**** did a great job, cleaned up well and was a very nice young man to have come into the home.”

Marilyn - Cheltenham

“**** was lovely and respectful and got on with the job. It was a fantastic effort to get our air conditioner up and running in this heat.”

Pam - Kew

“Thanks for getting our installation done so quickly. The team yesterday were great. The timing couldn’t be better.”

Ridley - Caulfield South

Hi Sean,

Thank you for assistance, you, M* and B**** have been great to deal, very professional and friendly with quick responses. Certainly a different experience to what w...

Michelle, Elwood -

“Once again, excellent customer service provide by yourself and your team. They were on time, I felt comfortable leaving them in my place whilst I went out. I will be certainly be recommendin...

Jana, Port Melbourne -

“I would like to commend you on your staff, B* and T* were a dream to deal with and had the most professional attitude that it was refreshing and you truly run a professional business Sean.”